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Device Information APIs for efficient communication, asset tracking, and fraud mitigation

Limited visibility into device connectivity can lead to communication issues, wasted resources, and poor user experience. Device Information APIs use mobile network information to provide accurate, real-time device data on roaming and reachability. This enables you to optimize message timing, reduce costs by avoiding unreachable devices, verify roaming status to prevent fraud, and make services more reliable.

 

Aduna’s Device Information API roadmap

Access real time device connectivity insights using trusted network data. Our Device Information APIs improve communication efficiency, reduce fraud risk, and enhance service reliability.

Device Reachability Status

The Device Reachability Status API lets you check whether a mobile or IoT device is reachable overall and through specific channels like SMS or data. This real-time data supports smarter communication decisions, efficient service management, and enhanced user experiences.

Device Roaming Status

The Device Roaming Status API provides real-time information on whether a device is roaming and its current country. Developers can use these insights for fraud prevention, regulatory compliance, and region-based content restrictions.

Device Reachability Status Subscription

The Device Reachability Status Subscription API sends automatic notifications when a device’s network status changes, removing the need for continuous querying.

Device Roaming Status Subscription

The Device Roaming Status Subscription API provides real-time, push updates on the roaming state, eliminating the need to check the device status repeatedly. The feature notifies you when a device starts or ends roaming and provides the current roaming information.

 

Power smarter communications, network use, and fraud prevention

 

Verify real-time connectivity status

  • Quickly diagnose connectivity issues to support reliable communication.
  • Optimize fleet monitoring by managing data updates according to IoT device connectivity.

Enhance the customer experience

  • Check if a customer is reachable before initiating communication or fulfilling support requests.
  • Adjust message delivery methods based on connectivity to ensure timely communications with customers.

Optimize network resource utilization

  • Transmit data or messages only when devices are available, minimizing failed connections and optimizing network use.
  • Manage network resources efficiently and improve service performance.

Improve fraud prevention and regulatory compliance

  • Identify fraudulent account access when the transaction origin doesn’t match the device roaming status.
  • Ensure compliance with country or region-specific regulations.

Making smarter decisions with live device data

Without knowing device reachability and roaming state in real time, organizations struggle with failed message delivery and compliance risks. Timely connectivity insights enable better decisions that improve both communication and operations.

Optimize delivery and ensure compliance

Efficient communication is difficult without knowing device reachability. Likewise, without trusted device location data, enforcing content restrictions and regulatory requirements is a challenge.

Device Information APIs provide real-time connectivity intelligence to improve operations and user experience. For example:

  • Messaging platforms can verify device status before sending notifications, ensuring delivery through the most reliable channel.
  • Streaming services can confirm roaming state to enforce geographic content licensing.
  • Customer support systems can quickly diagnose connectivity issues, reducing troubleshooting time and improving service responsiveness.

By confirming whether a device is within the target area, you can lower the risk of location manipulation while ensuring continuous service in challenging environments.

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